About us
UX Consultancy is a product strategy consultancy that specialises in applying user centre design to the product development process.
For the past 20 years, we’ve worked with great clients such as Royal Bank of Scotland, Natwest, Barclays Bank, HSBC, Halifax, Accenture, Three Mobile and British Gas to design digital assets to align their customer and business needs. From user stories, user journeys and information architecture through to final designs and development.
For over 20 years, our mission has been to help our customers create digital products that earn them money, please their customers, and don't kill the delivery team producing them.
Over that time, we've learned much about what makes a successful digital product.
1. The client has to clearly define what the product outcome is and what value they expect to return.
2. The outcome has to be validated with the customers as quickly and cheaply as possible to see if it will return that value.
3. The delivery process has to be geared toward rapid delivery, using reliable, tried and tested accelerators to create a minimum viable product which will validate the product outcome.
4. The delivery teams must continually refine and improve their delivery process to ensure it serves the business and the customer.
Through our Discovery, Design and Development Sprints, we have embedded these lessons into our process. ensuring that we are able to drive all our projects to a successful outcome.
